Effective Date: June 18, 2025
Welcome to Veil App! Your privacy is a top priority for us. We are committed to being transparent about how we handle your data. This Privacy Policy explains what information we collect, how we use and share it, and the controls you have over your information.
This policy applies to all services offered by Veil App, including our apps, websites, and any related services (which we’ll call our “Services”). By using our Services, you agree to the practices described in this policy.
At Veil App, we build our Services with privacy at the forefront. Our goal is to create a safe and authentic space for you to build meaningful connections. We strive to explain our data practices in simple terms, without excessive legal or technical jargon.
When you use Veil App, you provide us with certain information to make the Services work. This includes:
Account & Profile Information: When you create an account, you give us essential details like your name, username, date of birth, and gender. You can also add more information to your profile, such as a biography, photos, videos, your interests, and education. Some of this information may be considered "sensitive" in certain places; by providing it, you consent to us processing it.
Your Content: We collect the content you create on our Services. This includes photos or videos you upload, your posts, chats and messages with other users, and any other information you publish.
Your Communications: When you contact our support team or communicate with us for any reason, we collect the information you provide in those communications.
As you use our Services, we automatically collect information to help us improve your experience and ensure your safety.
Usage Activity: We collect data about how you use the Services and interact with other users. This includes login dates and times, the features you use, your search preferences, clicks, and which profiles you view.
Device Information: We collect information from the device you use to access our Services, such as your IP address, device ID, device type, operating system, browser type, and language settings.
Location Information: With your permission, we may collect your precise geolocation (latitude and longitude) via GPS, Bluetooth, or Wi-Fi. If you decline, we won't collect it, but we may still estimate your approximate location (e.g., city) based on your IP address.
Our primary goal is to provide and improve your experience. We use your information to:
Create and manage your account.
Connect you with other users by showing you profiles and recommending connections.
Provide customer support and respond to your inquiries.
Develop new features and improve our existing Services.
Show you relevant offers or ads that might interest you.
Prevent and combat fraud, and maintain a safe and secure environment.
Comply with legal obligations and enforce our terms.
We only share your information in the following circumstances:
With Other Users: You share information with other users when you add it to your public profile or communicate with them. Please be mindful of what you share, as we cannot control what others do with it.
With Our Partners & Service Providers: We work with trusted third parties who help us operate and improve our Services (e.g., for data hosting, analytics, marketing, and payment processing). They are required to follow strict confidentiality agreements and only use your data as we direct.
For Legal Reasons: We may disclose your information if required by law, a court order, or a government request. We may also share it to assist in crime prevention, protect the safety of any person, or enforce our legal rights.
During a Business Transition: If Veil App is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We use cookies and similar technologies (like SDKs) to recognize you and/or your device(s). This helps us operate our Services, analyze traffic, personalize content, and serve advertisements. You can control some of these technologies through your browser or device settings.
You are in control of your information. We provide you with several tools to manage it:
In-App Settings: Use the settings in the Veil App app to access, update, or delete information in your profile.
Device Permissions: Your mobile device has permission systems for things like location services, camera access, and push notifications. You can change your settings on your device to grant or revoke these permissions. Note that some Services may lose functionality if you do.
You have the right to review, update, and delete your information.
Reviewing: Applicable privacy laws may grant you the right to review the personal information we hold about you. You can request a copy by contacting us.
Updating: If you believe any information we have is inaccurate, you can change it using the tools in the app or by contacting us.
Deletion: You can delete your account at any time using the in-app feature.
We keep your information only as long as necessary for legitimate business purposes and as permitted by law. After you delete your account, we implement a safety retention window of three months to help ensure the safety and security of our users. After this period, we take steps to delete or anonymize your information unless we need to keep it for legal or security reasons.
We work hard to protect you from unauthorized access to or alteration of your information. We use a combination of technical, organizational, and physical security measures. However, no system is ever completely secure. If you believe your account has been compromised, please contact us immediately.
Our Services are for users who are 18 years of age and older only. We do not knowingly collect personal information from anyone under 18. If we discover that a user is underage, we will take immediate steps to terminate their account.
Our Services may contain links to websites or services operated by third parties. We are not responsible for their privacy practices. We encourage you to read their privacy policies before providing them with any information.
Veil App operates globally. To provide our Services, your data may be transferred to and processed in countries other than your own. We use standard legal mechanisms to legitimize data transfers and ensure your information is protected wherever it is processed.
We are always looking for ways to improve Veil App, so this policy may change over time. We will notify you of any significant changes before they take effect, giving you time to review them.
If you have questions about this Privacy Policy or our data practices, please don't hesitate to reach out.
Email: veilteam@protonmail.com